Frequently Asked Questions

Frequently Asked Questions

Please reach us at 612-357-0804 or customerservice@lunarmoving.com if you cannot find an answer to your question.
The earlier the better. Although the actual move date may be a few days before your move, it’s a good idea to give us 4-6 weeks notice if possible.
Yes! We offer complete packing and unpacking services with specially trained movers tailored for any local residential move depending on your needs.
Yes, we will protect your furniture with our heavy duty padded moving blankets prior to transportation. Our teams also carry shrink wrap if your items need an extra layer of protection.

We are often asked, “do the movers accept tips” or “what is the standard tip?” In reply, yes they gladly accept tips and no, there is no “standard” tip like you might give to a waiter in the amount of 15% or 20%.

Tips can vary from cold bottled waters, sodas, lunch, or cash. Cash tips typically vary from $20.00 to $100.00, however, any amount would be generous. The hard-working employees of Lunar Moving Services would never “expect” a tip, however, any tip would be appreciated for a job well done!
It is recommended to remove clothes from drawers, as its weight can damage the dresser while moving. The lighter it is for the movers, the easier it is to move.

When you request a quote from Lunar Moving Services, it is a priority to us to give our customers a consistent and accurate estimate. If we are giving our customers/potential customers inaccurate estimates, we are either not going to get the job or have customers who may be upset if our estimates are too low and come out higher. With this being said, we use a software that is tried and tested with many moving companies nationwide and can provide both “in person” and “over the phone” estimates. Call 763-290-0804 today to get your quote!